Privacy policy

Peak Humanity is committed to protecting your personal data and respecting your privacy.

Effective Date: May 2026

Data controller

The data controller responsible for this website is:

Peak Humanity | Zug, Switzerland

https://peakhumanity.org | info@peakhumanity.org

Peak Humanity is a nonprofit association registered in Switzerland.

Personal data we collect

We may collect personal information that you voluntarily provide to us when interacting with our website, organization, campaigns, donations, volunteer opportunities, or communications.

A. Contact & Identity Information

This may include:

Full name
Email address
Phone number
Country or city of residence
Nationality
Social media profiles
Communication preferences
Any information voluntarily submitted through forms or communications

B. Donation Information

When making donations, we may collect or receive limited information relating to transactions, including:

Donation amount
Billing name
Transaction confirmation details
Donation frequency
Donation history
Payment status
Communication preferences related to donations

Small online donations may be processed through third-party providers, such as Raisely and associated payment processors.

Peak Humanity does not directly store full payment card details, sensitive banking credentials, or financial passwords.

C. Volunteer & Participation Information

If you apply to volunteer or participate in Peak Humanity activities, projects, or programs, we may collect additional information relevant to coordination, logistics, operation, and safety.

This may include:

Volunteer application responses
Background information
Availability
Travel-related information
Emergency contact details
Motivation statements
Health or dietary information voluntarily provided
Participation history
References or supporting materials where applicable

D. Communications & Interaction Data

We may collect information relating to your interactions with our communications and outreach efforts, including:

Email opens
Link clicks
Newsletter engagement
Form submissions
Campaign participation
Event registrations
Survey responses
Communication preferences
Responses to outreach or fundraising efforts

This information helps us improve communications, understand supporter engagement, and optimize user experience.

E. Technical & Usage Information

When you use our website, certain technical and usage-related information may automatically be collected, including:

IP address
Browser type and version
Device information
Operating system
Geographic location data (approximate)
Referral URLs
Website usage behavior
Pages visited
Time spent on pages
Click interactions
Session duration
Traffic source information
Language preferences
Device identifiers
Cookie identifiers
Analytics and performance data
Error logs and diagnostic information

This information helps us better understand how visitors interact with the website, improve functionality and user experience, maintain website security, and optimize communications and outreach efforts.

F. Cookies & Tracking Technologies

We use cookies and similar technologies to improve website functionality, understand website usage, analyze traffic patterns, and support communication, outreach, and fundraising efforts.

These technologies may include include:

Essential cookies
Functional cookies
Analytics cookies
Performance cookies
Security cookies
Session cookies
Embedded third-party content cookies
Social media integration cookies
Advertising or outreach-related cookies where applicable

Cookies may be placed by Peak Humanity or trusted third-party services used to support website operations and communications.

Third-party tools and services may include:

Google Analytics
Meta/Facebook integrations
Instagram embeds
YouTube or Vimeo embeds
Raisely
Payment processing providers
Email communication platforms
Website hosting or analytics services

Users may manage cookie preferences through browser settings or consent tools where available.

Further information may be provided in our Cookie Policy.

G. Media & Submitted Content

If you voluntarily submit photographs, videos, testimonials, comments, stories, or other content to Peak Humanity, we may use such content for:

Website publication
Social media
Campaigns
Educational materials
Awareness initiatives
Fundraising communications
Organizational storytelling
Project reporting

By voluntarily submitting such content, you confirm that you have the right to share it and grant Peak Humanity permission to use it for nonprofit, educational, communication, awareness, and fundraising purposes unless otherwise agreed in writing.

How We Use Your Information

We may use your personal information for the following purposes:

Responding to enquiries, requests, or messages
Processing donations and confirming transactions
Managing recurring donations where applicable
Coordinating volunteer applications and participation
Organizing projects, campaigns, and events
Communicating with volunteers, donors, supporters, and partners
Providing updates about projects and organizational activities
Sending newsletters and communications where consent has been provided
Managing fundraising and outreach activities
Improving website functionality, performance, and user experience
Monitoring and analyzing website traffic and engagement
Understanding visitor behavior and communication effectiveness
Personalizing communications where appropriate
Maintaining internal administrative and operational records
Conducting internal reporting and organizational analysis
Supporting safety, security, and fraud prevention efforts
Protecting the integrity of the website and organizational systems
Complying with legal, regulatory, accounting, and tax obligations
Enforcing organizational policies, agreements, and terms
Coordinating travel, accommodation, logistics, and project participation where applicable
Reviewing applications, submissions, and participation requests
Maintaining transparency and accountability related to donations and organizational activities
Supporting media, storytelling, awareness, and advocacy initiatives related to Peak Humanity’s mission
Operating and improving our nonprofit activities, programs, and communications

We only process personal information where reasonably necessary for legitimate organizational, operational, legal, communication, safety, or fundraising purposes.

Legal Basis for Processing

Where applicable under data protection laws including the General Data Protection Regulation (GDPR), personal data is processed based on one or more of the following legal grounds:

Your consent
Legitimate organizational interests
Compliance with legal obligations
Processing necessary to respond to requests, donations, or participation applications
Protection of vital interests where applicable

You may withdraw consent at any time by contacting us.

Donations & Payment Processing

Online donations may be processed securely through Raisely and associated third-party payment providers.

These providers may collect and process information necessary to complete transactions in accordance with their own privacy policies and security standards.

Bank transfer donations may be processed directly by Peak Humanity using the information necessary to confirm and manage contributions.

Peak Humanity does not directly store full payment card details, sensitive banking credentials, or financial passwords.

We may retain limited transaction records for accounting, transparency, reporting, legal, and organizational purposes.

Volunteer Applications & Participation

If you apply to volunteer or participate in Peak Humanity projects or activities, we may collect additional information relevant to operational planning, logistics, safety, and participation management.

Volunteer information may be reviewed internally by authorized team members and, where necessary, shared with trusted local coordinators, operational partners, accommodation providers, transportation partners, or project teams directly involved in organizing activities.

Volunteer information is used solely for legitimate organizational and operational purposes related to Peak Humanity activities.

Newsletter & Communications

If you subscribe to updates or communications from Peak Humanity, we may use your contact information to send:

Project updates
Organization news
Volunteer opportunities
Campaign announcements
Fundraising communications
Event or participation information
Reports and impact updates

You may unsubscribe from communications at any time using the unsubscribe link where available or by contacting us directly.

Sharing of Information

We do not sell or rent personal information to third parties.

Information may be shared only where reasonably necessary, including:

With service providers necessary to process donations or operate the website
With trusted operational partners involved in volunteer coordination or project delivery
With payment processors, communication platforms, analytics providers, or hosting providers
Where legally required by authorities or applicable law
Where necessary to protect the rights, safety, integrity, or operations of Peak Humanity
With professional advisors, auditors, or legal representatives where required

We require reasonable safeguards from service providers handling personal information.

International Data Transfers

As an international nonprofit organization, some information may be processed or stored outside your country of residence through trusted service providers or operational partners.

By using this website or providing information to us, you acknowledge that such international transfers may occur where necessary for organizational operations.

Where appropriate, reasonable safeguards are implemented to help protect personal data.

. Data Retention

Personal data is stored securely and retained only for as long as reasonably necessary to:

Fulfill the purposes described in this Privacy Policy
Maintain organizational and financial records
Coordinate projects and participation
Comply with legal, tax, accounting, or regulatory obligations
Resolve disputes
Enforce agreements and organizational policies

Retention periods may vary depending on the nature of the information and applicable legal requirements.

11. Security Measures

We take reasonable technical, administrative, and organizational measures designed to protect personal information from unauthorized access, misuse, disclosure, alteration, loss, or destruction.

Security measures may include:

Secure website connections (SSL/HTTPS)
Restricted access to sensitive information
Secure third-party payment processing
Internal access controls
Monitoring and security practices where appropriate

However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

12. Your Rights

Depending on applicable law, you may have the right to request:

Access to your personal data
Correction of inaccurate information
Deletion of your data
Restriction of processing
Objection to certain processing activities
Withdrawal of consent
Data portability
The right to lodge a complaint with a relevant supervisory authority

Requests may be submitted to:

info@peakhumanity.org

We may request verification of identity before processing certain requests.

13. Children’s Privacy

Peak Humanity supports projects involving schools and children; however, this website is not intended to knowingly collect personal information directly from children without appropriate consent.

We do not knowingly collect personal data from minors through the website without appropriate legal basis or authorization.

If you believe personal data relating to a child has been submitted improperly, please contact us so appropriate action can be taken.

14. Media, Photography & Content Usage

Peak Humanity may use photographs, videos, testimonials, interviews, written stories, or other media related to our projects, volunteers, campaigns, and activities for:

Website content
Social media
Educational materials
Awareness campaigns
Organizational communications
Fundraising initiatives
Reporting and storytelling purposes

We aim to use media respectfully, responsibly, and in alignment with our organizational values.

If you wish to request removal of content involving you, please contact us.

15. Third-Party Links

Our website may contain links to third-party websites, services, donation platforms, or social media platforms operated independently from Peak Humanity.

Peak Humanity is not responsible for the privacy practices, security, or content of external websites and encourages users to review the privacy policies of those services separately.

16. Cookies

This website may use cookies and similar technologies to improve functionality, analyze traffic, remember user preferences, and support communications and outreach activities.

Users may manage cookie preferences through browser settings or consent tools where available.

Additional information may be provided in our Cookie Policy.